October 2026 · Civil refunds

Cash-advance refunds from Cleo AI

Photograph of the Federal Trade Commission building published by the Houston Chronicle with its Cleo AI refund report. No watermark on the picture.

Starting 27 October 2026, the FTC sends 2,124,796 PayPal payments totaling more than $15.8 million to people who paid Cleo AI for eligible instant cash advances.

The FTC sued over cash-advance ads and hard-to-cancel subscriptions. The company agreed to pay $17 million. This is a refund program after a settlement, not a criminal case.

The FTC says it never asks anyone to pay a fee to receive a refund.

FTC refund page